Your satisfaction is of the utmost importance to us! If you are not happy with your purchase, read below. 

Please contact within 30 days of your purchase. In your email, please include that you would like to return your product and the order number. From there, we will contact you. 

You will receive a store credit. We do not do refunds. 



ChariDYE maintains and uses such customer information as set forth in this privacy policy:

  • ChariDYE is committed to protecting customer information

  • ChariDYE does not sell customer information to third parties.

  • ChariDYE does not share customer information with advertisers or marketers who wish to market their products to you.

  • You do not have to take any action or instruct ChariDYE to keep your information confidential.

  • ChariDYE uses commercially reasonable efforts to safeguard customer information.

  • ChariDYE maintains the procedure and technology described in this privacy policy.



ChariDYE offers shipping and pick up services!

A standard shipping fee in included in your purchase. A confirmation email that includes a tracking number will be sent to you by USPS. Any missing or stolen packages are not our responsibility. Please contact USPS if this happens. 

We will contact you when your order is ready to be picked up from our stores location. We will disclose this information in the confirmation email.